Submitted by Sara Croot, BBVA Compass Bank
The NAIOP DL Program held their second annual educational event on October 22, 2009. The event was held at the Dominion Plaza Conference Center, a venue donated by 2009 NAIOP DL Sponsor, Callahan Capital Partners.
The topic was Emotional Intelligence; the physiological and behavioral aspects of effective communication. Emotional Intelligence is the study of interpersonal understanding of how to effectively interpret emotional signals and respond accordingly. The session was led by James Terrell, Vice President of Collaborative Growth, LLC, a Golden Colorado based company founded in 1993 which helps people achieve their purpose through maximizing productivity. Collaborative Growth is a full-service leadership and strategic development company which works with organizations and employees to align workplace effectiveness with individual fulfillment.
Mr. Terrell’s presentation began with an overview of Emotional Intelligence and the idea that effective communication means being responsible for both the message sent and the message received. Through some creative exercises which emphasized the power of non-verbal communication, the participants began to understand the powerful messages sent intentionally and unintentionally through non-verbal cues. The second half of the presentation was devoted to application as it pertains to our day-to-day business relationships with colleagues, management, subordinates and even personal relationships with spouses, partners or children.
Mr. Terrell provided the attendees with ideas to help connect values, beliefs and behaviors with the person one is trying to communicate with. Through his techniques, the participants learned ways to enhance communication and empower individual performance along with organizational productivity. Click Here to view a copy Mr. Terrell’s presentation. Click Here to view a copy of the handouts from Mr. Terrell.
Mr. Terrell is Vice President of Collaborative Growth, L.L.C., where he shares his interpersonal communication expertise with a variety of clients in the public and private sector, helping them to anticipate change and respond to it resiliently. Using the world famous Bar-On EQi® and other measures, he provides coaching in emotional skillfulness for individuals, teams in transition, and senior management. He is co-author of A Coach’s Guide for Emotional Intelligence, The Emotionally and Socially Intelligent Team, The Facilitator’s Guide Set for the TESI® Short, and Emotional Intelligence in Action: Training and Coaching Activities for Leaders and Managers, and serves as a contract mediator for the U.S. Forest Service. Mr. Terrell worked as a psychotherapist in private practice for many years seeing primarily clients who were seeking to resolve conflicted relationships -- with their spouse, their children, their parents, or their boss and co-workers. For three years he led the Syntropy Institute as Executive Director, a not-for-profit social research organization developing strategies to help prepare students for success in the workplace, and served as the Director of Training for the Metro-Denver Mutual Housing Association.
Collaborative Growth uses many tools in their training and consulting, including the TESI® (The Team Emotional and Social Intelligence Survey™ ), the Bar-On Emotional Quotient Inventory (EQ-i®), the EQi Leadership Report and the EQ 360 ™ to evaluate emotional intelligence. They also use the Benchmark of Organizational Emotional Intelligence (BOEI) when working with organizations. EQ-i was developed by Dr. Reuven BarOn nearly 20 years ago and measures an individual's intrapersonal and interpersonal capabilities, adaptability, stress management and general mood. Collaborative Growth also uses the Emergenetics profile, which translates information from business, psychological and neuroscientific sources into a profile demonstrating preferences for right and left brain thinking as well as key behaviors. Emergenetics is useful for individuals, teams, and organizations because it guides leaders and teams to understand which styles of thinking they prefer and how to strengthen the real behaviors that determine professional success, build synergy, and deliver maximum productivity.
If you or your company is interested in working with Collaborative Growth to create efficiencies and synergies within the workplace, or if you are interested in enhancing your personal productivity from a career standpoint, Click Here.
If you participated in the NAIOP DL Educational Event and are interested in taking the BarOn EQ-i® and a follow up session with James Terrell, a discount has been extended to all attendees. Please contact Collaborative Growth and James Terrell for more information.
If you have not already done so, you can click here to take the Attendee Survey.
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